I came in with my friends 85 year old dad to try out some La-Z-Boy recliners. The showroom is spectacular, whoever puts their showroom together is fabulous. Josh Brunson immediately greeted us with a warm friendly smile. He knew it was very important for me to stay in my price range. We walked around testing out several types of recliners from electric to manual. He knew I preferred the manual as we have kids at the house. Josh provided me with warranty details and fabric details. Josh was kind and listened to my friends dad who is a talker, he seemed genuinely interested in what Jim (friends dad) has to say. His personable and genuine personality in addition to the quality of the product sold me. I cannot wait to get my custom La-Z-Boy soon. Thank you Josh and La-Z-Boy Home Furnishings!