Used a groupon here for a Brazilian. First the place is very calming and relaxing before you walk into the building. They have a well maintained yard with a pond and garden. Inside you are asked to go back in the quiet waiting room with teas and lemon water. When it came time for my apt the waxer, Jackie was very professional. A Brazilian can be very awkward but she was very nice and calming. The apt lasted no longer than 30 minutes. They had a wide variety of lotions for you to choose from to use after. I noticed in the bathroom there are showers I'm assuming for those who get a massage and want to wash off the massage oils. Overall I'd def go back.