They post that their hours are 7 A.M. to 7 P.M. My husband called shortly after they were supposedly open, but was immediately directed to the after-hours answering machine message. We continued to get the after-hours message until around 8, at which point, the phone started to only just ring out to the answering machine. We left messages as well as sent an appointment application online, but they never got back to us. We had to keep calling until someone answered. After all the mess simply trying to get in mere *contact* with them, we decided not bother with them. It's a Tuesday and nowhere near a holiday. Shouldn't take over an hour and a half to get ahold of them.