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| - Buzio's was just okay. I went there as a treat from my friend who dislikes seafood but indulged me anyway. He got a Groupon. Without it, this place it's definitely not worth it.
To me the concept of the whole place was just off. Everything in a restaurant tells a story-- glasses, flatware, decor, menu, pricing, etc. All of these pieces just did not add up. For example, my water in a water goblet, but my waiter was wearing a denim-looking shirt with a big fish embroidered on the back and a casino-esque nametag. The prices here are in the same range as Maestro's Ocean Club, which is insane for the service of the staff and execution by the chef. It feels like the restaurant is lost and doesn't know who it is-- other than they want to charge a lot of money for a lack of quality to try to increase profit margins.
When we got there, I had to tell them I had reservation because I was never asked. We were seated. No polite conversation on the way to the table. I could tell that this place was about the bare minimum of service. Immediately, I thought the place reminded me of a Red Lobster that was taking itself very seriously.The waiter came and was polite and friendly. He took our drink order and left. He came back and asked if we had questions about the menu. I asked a few then decided on the lobster pasta (honestly because the 2 sides that the meal came with seemed so small). My host ordered the chicken with mushrooms and mashed potatoes. I had a cup of the lobster bisque to start. It was good, but there were not any pieces of lobster in it. I know that it's not standard, but it would have been a nice touch. The bread was good. It wasn't amazing or terribly fresh, but it wasn't old or stale either. Our empty plates and bread basket sat for at least fifteen minutes before he thought to clear them.
When he did, the main course came out. My lobster pasta was good. I've tasted more truffle oil on my fries at Yardhouse, but at least it wasn't overpowering. It just wasn't very seasoned at all. I will give them credit for basically putting an entire lobster tail in the pasta. On some of the bigger pieces, the lobster wasn't cooked all the way through. The chicken was good. It was moist, but the sides were incorrect. Even when we told the waiter that we didn't order carrots but mushrooms instead, he just said okay and never brought out the mushrooms. I asked my host if he wanted me to get the mushrooms for him, he told me not to worry about it. We were asked if we wanted desert, but we declined and decided to go elsewhere for dessert.
Our check came with automatic gratuity of 18% added in. We were a party of two. I don't remember seeing that posted anywhere, but I didn't say anything. When the waiter brought back our change, I counted it, but it was incorrect. It was an error in our favor. Normally, I would say something, but they added in gratuity and certainly more than what was deserved with the incorrect orders and lack of basic service. The waiter looked at us because we didn't tip. My guess is that many people aren't reading their check.
Overall, I would never recommend this restaurant to anyone. The seafood wasn't all that fresh. The service was subpar. Auto gratuity on a party of two is ridiculous. Three strikes and you're out, Buzio's. Sorry.
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