I'm updating my prior review from a while back. I have to give this business more stars and credit due to the fact that the people who run it pay attention to these reviews and really care about what the customers think.
We have not had the food there so this review is about the customer service and the shakes.
We were comped a few mini shakes and so I got the kids a couple of them. They were better this time around; they got cookie dough and lemon custard flavors.
The shakes are still way too big and they need to be smaller, and lower the price. That way, a family of four can each get a flavor they want for the same price as two of the huge ones. A mini shake is the length of my forearm and I really don't know who can eat that much ice cream. It seems wasteful but I guess that is their gimmick.
Good customer service though, and like I said, they care about what we think so I give them points for that.