Inexperienced personnel. To give a little bit of background I'm a guy who styles my long on the top hair by pulling it back.
The girl that cut my hair completely went freestyle. As in I showed her an image and she had the notes from my last haircut as reference but she still does a completely different haircut. She blends one side of my head and leaves the other side untouched. She then decides to cut more of the top of my head where I explicitly tell her not to because I pull my hair back when I style it. I'm left with a half cut hairstyle that I cannot even do because now my hair is too short.
I did not quite get her name but I believe it was Jen, but she's seems to be a newer employee at the location because I have gone to this Great Clips for more than 9 years and that was the first time I have seen her.
Stay away from that hairstylist because she is inexperienced and has horrible customer service.