Every time I came in here it was always around closing time. 10 o'clock. So it was never really busy. But they always greeted me and were very nice. The burger ordering process was very new to me. The first time I visited it confused me a bit seeing as there were only like 6 things in the menu. The cashier was always nice and they actually have free peanuts. Most nights I was tired and didn't want to talk to anyone because I was tired but they were always friendly. The burgers were always grease filled lumps of meat with bread. WHICH IS WHAT A BURGER SHOULD BE! Burgers are not healthy and they embrace this happily. It was the best tasting burger I've ever tasted. The only complaint I have about this place is how expensive it is. There isn't anything the staff can do about it so I'm not judging the price to harshly. But five guys come on. Anyways, I would recommend this as an occasional place. Not really a group restaurant price would be to high. But if your hungry for an actual burger and not that healthy fake burger sh**. This is the place for you. Just a bit steep