Ordered carne asads quesadillas, one of our favorites at Backyard Taco. When my wife got home with the order she found that it was completely incorrect. She called up to speak with the manager just to let him know that she was disappointed because the order was wrong. He said that he was the owner and that he wanted to make it right. She explained that unfortunately, she could not drive back up to pick up the order as our nurses had gone home for the evening and she had to care for the 4 medical children in the our home. Not only did he re-make the order, he insisted on driving it out to our house personally to make it right.
I want to thank the owner personally (don't know his name) for going above and beyond to make things right. In our household, time is precious. I didn't have to stop on my way home from work to pick up the new order and my wife could simply care for the kids.
Oh...we got chicken quesadillia on the first order instead of the carne asada and of course I had to try it. I just might have a new favorite.
Thank you again.