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  • BEWARE! I am a physician and hate to even write this type of review, but felt others should be warned. I have had dental insurance for over 14 years and have never needed to dispute a bill; however, I've had to do it TWICE in the past 6 months with Dr. Schmeler's office. The first time, they billed me for the entirety of the bill for a routine cleaning which was covered at 100% by the insurance company. I looked into it and the insurance company had already paid it, but they double-billed me as well. It was resolved after two days. The next time, Lynda, told me that my filling was 'not covered' and billed 100% of the service to me. I had to obtain the itemized billing codes and ask the insurance company myself (the office never checked), and it is actually covered. I am in the middle of this dispute now (getting a refund for the amount I paid which the insurance company has actually paid). I actually like Dr. Schmeler and her work, but there is definitely something sketchy going on in this office. My advice: STAY AWAY.
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