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| - We made reservations for Valentine's Day 3 weeks in advance and when we checked in with the hostess 10 minutes early we were told in a not so nice way that we would have to wait until our reservation time to be seated and to wait over by the Oyster Bar which we did not know where it was. We saw a bar but no indication that it was a Oyster Bar as it had at least 50 dirty wine glasses stacked on it. Once our name was called which we were identified by incorrectly we were seated by another hostess who too was not very nice. When she showed us to our table, there was no place settings. The hostess then slammed down the place settings which included a dirty bread plate. When the busboy came by to bring us water, I showed him the plate and requested a new one. No problem. While looking at our menus a "runner" came to our table with another table's salads trying to give them to us, we informed him that we had not ordered yet. The busboy then came by to check on us and realized that we had not ordered, he then called over the waiter. The waiter came and took our drink order and brought it to us, then took our dinner order. That was the only time we saw our waiter until I requested him at the end of our dinner to show him that I had foreign object in my wine glass that had came out of the carafe. His comment to us was that it must had come out of the "machine". Based on what we saw when we came in at the Oyster Bar, I am assuming he used a dirty carafe to pour my wine into. He offered a new glass of wine at no charge, but by that time I was pretty grossed out. When brought the new glass of wine he also brought our check, no offer of dessert. It was like hurry up and get out of here.
While eating, we noticed a table behind us who had been seated before us that had not been served until after we were and they too complained stating that they would be leaving if their food did not arrive in 5 minutes. We also noticed that none of the candles were lit on the tables throughout the restaurant. This was Valentine's Day and we and others were treated as it was not a special day, which it should have been. When walking out, we overheard a couple of patrons mentioning that they too were not happy with the food and service.
Overall, the food was mediocre, nothing special, over priced and the staff with the exception of the busboy were rude and not attentive. We were highly disappointed in our experience as we expected a nicer restaurant with great service and food. I highly doubt that we would ever come back to this restaurant based on this experience. There are far more Italian restaurants in town that are better to choose from.
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