During my 45.00 oil change apparantly they neglected to refill the power steering fluid, causing a "groaning" noise during low speed turns. This started occuring about 1 week after my oil change here. We checked for leaks and found none. It took just a smidgen of fluid to make the noise stop altogether.
Am I mistaken or shouldn't that be topped off during a standard oil change? Either which way, my whole experience with this place hasn't sat well with me since I left. Bluntly stated: This place reeks. I will never be back and certainly would not reccommend it to anyone at all. While I was waiting in the lobby, the manager was chatting with an older guy and talking about how much his trip to Disneyland was going to cost between the wife and kids. Makes me wonder if he wasn't trying to "generate some extra revenue" for his trip. Of course there is no proof of that, but you have to trust your gut when you feel like someone is taking you for a ride.
I took the car to a trusted family mechanic just to make sure everything was okay with the car before I posted this update and, sure enough, all is good.
Be warned! I put these people in the same category as Purrfect Auto Service...and that is no compliment!
0 stars.