this is the slowest starbucks i've ever been to, and i've visited them in multiple states. i'm currently standing the in the lobby, watching 3 baristas stand around watching 2 other baristas make all the drinks. everything for drive thru, ignoring the lobby completely. it shouldn't take more than 10 min for 3 drinks. it's called multitasking. learn it. oh, and the person who ordered after me just got their drink...