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| - Wow, what an awful hotel experience. I've stayed in many a hotel, but this was by far the worst experience I've ever had. First off, I get to the room and notice that the room is very small. This is not to be expected from a room that costs $300 for the evening. It's tiny. The "king" sized bed couldn't have been King-sized because I'm 6'3" and my feet were dangling off the end of the bed. When most three-star hotels have a larger-screen tv than this hotel, you know something is wrong. Also, because the tv was wall-mounted, I couldn't plug in my laptop and utilize all the movies I'd brought because you can't get to the HDMI input in the back of the tv as it is blocked by the wall mount. At Hyatt Place hotels, for example, they have inputs right next to the desk for easy use.
I attended the "free" governor's club reception which was supposed to contain free cocktails and appetizers. The appetizers consisted of quiche (blech) and raw vegetables. Period. The free cocktails consisted of a single bartender (backing himself) waiting on over 100 people. I sat leaning over the bar for over 20 minutes and was never served a drink. I got tired of waiting and left. So much for "free" drinks.
The room was supposed to have a whirlpool tub. It was the only reason I got the room. The website shows pictures of an in-room jacuzzi type tub. However, when I got to the room, the "tub" was just the bathroom tub. Now, this may not matter to most people, but to me, it's extremely disappointing. What if someone has to go to the bathroom while you're both soaking in the tub? The other person has to get out, dry off, exit the room and then come back in to a room smelling like bowel movement. Gross! It makes a huge difference where a jacuzzi type tub is located and I feel like they lied to me.
We ran into another couple on the elevator ride down who told us that they were eating at the hotel restaurant. We ran into them on the way back from the dinner we ate in town and they had gotten food poisoning at the hotel's restaurant, "Dayton street grille." Instead of giving them their $185 meal for free as they spent the night vomiting it all up, the hotel staff instead gave them 2 "complimentary" bottles of pepto bismol. Wow.
Finally, the screen outside the window you can't open was loose and all night long made a very loud rattling noise. If you don't think there isn't a lot of wind on the 14th floor of this hotel, then you are very much mistaken. I couldn't get to sleep at all. I'm supposed to stay a second night and, as soon as my friend wakes up, we are out of here.
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