I love how they offer a bigger cup so I don't have to have the mound of ice on top. The ice is super fine, not chunky like other places. I went the last Saturday of this season, and mine had so much plastic in it (from the ice bag maybe) that I couldn't eat it. I know mistakes happen and all other visits have been great so they still get my 5 stars. Bummed my last one of the season was ruined though :(