Update: A Pei Wei Rep got in contact and resolved the problems in our local store. We ate there today and the store is back on track! I'm happy because we really love Pei Wei. And it's GF. A star upgrade too! Thank you!
Are the meals getting smaller or am I getting bigger.? We ordered a regular Spicy Chicken takeout. We usually get about 10 -12 pieces of chicken and lots of rice. Instead, we got 6 mini pieces of chicken. Then today, we order the Spicy Chicken Salad and the lettuce mix was much smaller than normal. Skimping??? Their Chocolate Chip Cookies are shrinking too. Then it took over 30 minutes to pick up an online order. The man in front of me complained. He had been there even longer. They only gave excuses. Apparently, one customer said don't complain, they only make $10 per hour. How much will it take to do a good job? Poor customer service, nothing but excuses, and shrinking the meals. Their customers will shrink if they continue this business model.