Stopped in for a quick breakfast yesterday. Line was long but moved along quickly. It was very crowded, but not overwhelming. At 11am they were still serving breakfast, but also had the lunch menu available. All the staff was friendly, efficient, and helpful. They had more of a variety and larger containers of juice than my local Bruegger's does. I got my usual sausage, egg, and cheese on a blueberry bagel. Very good! Plenty of Christmas cheer in terms of decor and special gifts available. If I lived nearby I'd go there again. :)