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  • Went to Discount Tire on a Friday to get a couple brand new tires for my Sorento. One of the rear tires that was still good had a nail or something in it. So they put the new tires on the back and moved the somewhat new ones to the front. The tech said the object hadn't punctured the tire all the way so I was good to go. Well Sunday I left church with the family and the tire was completely flat. It was 110 already so I can want happy about having to have tire trouble after I thought I was good to go on Friday. I think the heat and the three hours I was in church gave the tire an opportunity to go flat. Well Discount tire wasn't open on Sunday so somebody from church had a small compressor and we put air in it till I could get home then I woke up Monday to go to work put air in the tire again and after work drove to discount and Chris who had called me earlier in the day to respond to my email on the survey promised to take care of it quickly. When I arrived Chris was polite and professional and took care of my tire within 30 to 35 minutes there was a metal object that they hadn't seen in there and that's what caused the leak I want to thank them ...they did a great job and great customer service and I will continue to go there as I have for quite a while now. Thanks Discount for making things right.
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