Tried the salon for my first time and got my hair cut by Sandra. I did not have the greatest experience. I felt rushed, and really didn't feel like the stylist was listening to me. She was giving me long layers and when I told her where I part my hair (on the left) she insisted that she parted it in the middle so the layers were even when she cut it.
It's frustrating now because when I part m hair the way I usually do, my layers look lopsided and uneven!!! When she cut my bangs I was not happy at all and she kept pushing me and telling me that I just need to get used to it. Now I need to find another salon that can correct it. I will not go back to this place and definitely would not recommend it to others.
EDIT JANUARY 20
I want to change my review and acknowledge this company for taking the time to really take care of me after a bad experience. The head office and manager, Tracy, reached out to me and offered to fix my hair cut and provided me with a complimentary haircut on my next visit.
I met with Tracy today and this experience more than made up for the previous one I had. I guess everyone has their bad days and bad cuts once in a while. Anyway, Tracy really took her time and made me feel valued as a customer. She was able to fix my haircut and now I am beyond happy with it! She's actually ruined me now because I don't think I can go to anyone else except her! Thank you Tracy and the chatters head office for making things right and giving me a better customer experience... this says a lot about your company and I am so impressed! I have already recommended this salon to my closest friends and family.