Although I do agree with Jabez that not all staff is knowledgable, they are friendly and try to help where they can. I live in Henderson and previously would travel all the way to Three Dogs, when I discovered this place it was a god send. They make their own treats(which makes it smell wonderful inside) and they make cakes! It is higher priced but it is a retail store in the District. All those stores are higher priced. My only wish is to have different cake favors peanut butter is great but gets boring esp. since both my pups bdays are only 2 months apart. Otherwise it's fun and adorable, I also love seeing their pets hanging out there ;) shows good character.