My daughter broke her collar bone and Sunrise Children's referred us to Dr Nielson. We called soon after leaving the hospital and I was surprised they could get us in right away. We opted to wait a day for the swelling to go down. When we arrived there was a slight hiccup, they didn't have any record of our appointment. I said we could reschedule but they said no need and got us right in. They have a nice waiting room with a couple tv's with kids shows playing. They also have plenty of books and toys to keep kids occupied while they wait, even though it probably won't be long. We arrived a little early to do paperwork and were taken back before our appointment time. Dr Nielson and his staff were great with my daughter. We were in and out in no time. We had a similar experience at her follow up appointment. Got in early and were out just a few minutes after our appointment time. My daughter is all healed up and feeling great.