If I could give this place negative stars I would give them a negative 5. I am not here to talk about the actual company but their Pharmacy.
For the last 4 months one of my medications has been delayed at least a week every month, some months more. I call in to get it filled, they don't have it in stock and supposedly order it. I have found out a couple of the months they never ordered it so when I call the day they say there are going to have it. The realize it was never ordered.
On another occasion they kept saying they need doctor approval, when I contact my insurance and doctor they have on file that they have doctor approval till July 2017. After I contact the pharmacy and they look into it they finally say I can get my medication, but since they don't have it in stock they have to order it. I was dealing with them for 4 days and not once did they think to look to see if they have it in stock, yet again delaying my medication.
I was there one night and a man was getting a refill and he said his pills looked different and they found out they gave him 80mg NOT 8mg. I am glad nothing happened to that man but that is a huge difference.
I know you are thinking why not go to another pharmacy? Well certain medications won't be accepted at other locations unless I am already and established patient. Trust me I have tried.
So after getting off the phone with the pharmacy mgr, Moana, I have now come to the fact I have to call in the morning to get my medication filled and ordered if need be. THEN if they have to order it I have to call before 3pm to make sure that it is on their list to order so I know it is being ordered.
Like I said STAY AWAY from here. The reps there seem like they don't care about their customers.