First experience was good. Guess I got lucky with the person doing my polish change. Second time was awful. Let me say I like the set up. Nice and clean. They are friendly. Maybe I am picky but I expect my mani/pedi to look better than I can do myself. Today I got a polish change from red to light peachy orange. The guy didn't get all the old polish off so the exterior of each nail on hands and toes has a red hue around it. Very shotty paint job. I messed up big toe in error and offered to pay for re-do on that toe. Instead what I got was another two coats of paint on top of the gap. My seven year old could have done better paint work and he didn't understand me when I was talking. It is incredibly hard to find a decent manicurist. The search continues.