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  • The place is empty. The kids who work there are atrociously rude. This young girl who works there with strait brown hair, short and very skinny (has a baby face) was incredibly unkind to us. My friend was placing his order and she was hostile towards. He is a really sweet guy! She asked me a question and I said pardon and she shrieked ketchup mustard or mayo! When we were waiting for our meal they kept laughing and looking at us. Was so unbelievably rude. I have no idea why they treated us so inhumanely. I asked her something about the sauce and she looked at me like I was stupid and yelled tzatziki and started talking about me to this blond chick. I've never experienced this level of audacious and cruel service in my life. Our buns were cold and our burgers were covered with black filth. They seemed to snicker at us behind our back because they were serving us burnt burgers. Their fries look disgusting and are loaded with salt. Since the buns were not toasted they become soggy in a matter of a few minutes and I couldn't even finish this soggy mess of a burger and their deformed appearing fries that looked like they were diseased grossed me out. Go to Big Boy Burgers - Their customer service is excellent and I don't mind the fact that they only take cash anymore because this level of horrendous behavior which really makes you feel humiliated and worthless is completely not worth being exposed to and to top it off the food is total crap. They do not care about providing you with delicious food or even friendly service - they joke around and laugh at you. I left despirited and I know I will never ever return there and will without hesitation inform people who I know (and I know a lot of people in whitby) also about my experience. I am also going to post on urban spoon just in case somebody misses this post. I believe in being kind to people and this behavior when combined with the abominable food just makes me sick to my stomach.
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