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| - If you're on the east side and looking for a relaxing spa experience, Jack Arra's Salon and Spa in Concord is a must. I can only speak of their spa services - specifically, massages and mani/pedicures- as I have yet to receive other services (hair, etc). The moment you walk in, you're greeted by a member of their friendly staff and immediately directed to their waiting room. I specifically mention friendly staff at Jack Arra's because I've been to other spas (I won't name names, but their initials might include a J and an R) and it seems their staff is more occupied with talking amongst themselves than acknowledging your presence and checking you in.
The waiting room, while still within view of the check-in area and the salon, is still quite relaxing. Just sink into one of their plush chairs or sofas and enjoy a magazine, or help yourself to some citrus water, coffee or tea. It's rare a member of the staff walks through there without saying hi, or asking if you need anything. The decor is pretty typical - warm, neutral tones with the occasional table fountain.
Once your spa attendant is ready for you, he/she will come get you and take you to the spa relaxation/prep area. If it's your first visit, they'll have you fill out an assessment (basic health info and your treatment preferences - e.g., for massage, key areas to focus on, etc). If you've previously had a treatment, you'll have a brief chat about how you'd like that day's treatment to go. The prep area is surprisingly quiet, considering the salon is just a few steps away. It helps that the salon isn't pumping loud music, so you don't feel like you're trying to relax in the middle of a dance club (again, like some spas I've been to). Once you've changed into your robe/slippers, you'll get a heated neck wrap and a relaxing foot soak (relaxing for you, but mainly because the attendants don't want to be dealing with stinky/dirty feet - who does?). If you're getting a massage, they'll take you through a "scent journey", or some clever way of saying "pick a scent". There's a wide variety of scents, so if they don't bring one you like, just ask - I'm sure they have it!
The treatment rooms are spacious, yet cozy. When you enter, the room is lit by candlelight (the flameless kind, so don't need to worry about the room going up in flames) and your pretty standard spa CD is playing in the background. If you're pregnant, I highly recommend a prenatal massage. I recently had a prenatal massage and the table easily transformed, by way of all these fancy pillows, to accommodate my big belly. It was a very odd, yet great feeling, to once again be on my belly.
Jack Arra's is a fantastic place for a celebration, too (bachelorette party - where my girlfriends treated me to an afternoon of pampering - or birthday, girl's day out, etc). You're welcome to bring food (including wine/champagne) and they have a great space in the back to set up for a small party.
Finally, if you're getting a massage, ask for Lynn. I was almost going to be selfish and not reveal her name, so I could keep her to myself, but she's just too awesome not to mention! She gives a killer massage. I prefer a firm touch, so if you're looking for deep tissue, definitely ask for Lynn. And, don't let her small frame fool you - she gets right in there and releases all those knots. If you get a 90-minute massage, the 90th minute is just as strong as the first.
And, a note for Progressive employees - make sure you mention you work at Progressive because you get 10% off, and on Tuesdays and Thursdays, 20% off! It may have been my euphoric state of mind, or just because it's a great deal, but I ended up purchasing a spa package during my latest visit. Because I prepaid for all my massages in advance, I paid for four treatments and will get the fifth for free!
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