| rev:text
| - TERRIBLE service! This was our first time here and I was appalled by the horrific service we encountered. Our 15 person group sat in the bar area on a decently crowded Friday evening. My mother and her friends had been in the bar area an hour prior to my arrival and expressed the same distaste with the server's attitude and lack of service. I was at our table for about 15 minutes before she even came to see if anyone wanted to order a drink. She was passing by our table and we had to ask if we could order something to get her to stop and assist. She took only my drink order and then rushed away before anyone else could voice what they had wanted. My mother and myself tried to catch her attention by attempting to call her back over. She ignored our efforts and finally screamed back "I heard you and will come back when I'm ready" across the restaurant in a very rude and unprofessional manor. We watched her place my drink order and then proceed to help several other tables without even coming back to finish our order. My mother had to go up to the bar and let her know that we were waiting to place several other drink orders, to which she responded that she was busy and will get back to us when she felt like it. Appalled, my mom walked back to our table and we sat for another 10 minutes before our single drink was even delivered or we were assisted again.
Our waitress never came back to check on us once our drinks were empty and we were ready for another round. We had to flag her down again to order and once again waited for a while before anything was delivered. On my final drink order, I watched my beer sit at the bar for nearly 15 min. Our waitress passed by several times and proceeded to neglect us, help her other tables, and chat with her friends behind the bar. It got to the point where I stood up myself and grabbed my own beer at the bar. At this point, I was fed up with this snotty waitress' terrible service and took matters into my own hands. I asked to speak with the manager; he was just as nonchalant and could care less that his waitress was incompetent of doing her job. He listened to my concern and only offered to find our server to close out our tab. I simply handed him my card, annoyed by his inconsiderate response, and asked him to just close me out. Once sat down, our waitress appeared (the quickest I had seen her move since our arrival) and tossed my credit card at me, informing me the manager had comped my beer. She continued her disrespectful behavior throughout the evening, "coincidentally" bumping into our friends and rudely walking between people conversing at table.
We were all appalled by this bitchy behavior and will never return to this poor excuse for an establishment. Not only was this waitress incompetent of doing her job, or any job for that manor, I could not believe that the manager could care less about the rude demeanor his staff was giving off. I have worked in the restaurant and customer service industry for nearly 9 years and have never experienced behavior of this manor. Unless you wanted to be treated like shit for mediocre food and warm (because they take forever to come) drinks, steer clear of this place!
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