I wish I could give united airlines a zero but you have to give at least one star. In my opinion, united just robbed me of my round trip ticket. I called to tell them I couldn't make flight and wanted to reschedule. They quoted an outrageous price, so I bought a one way ticket on another airline. Even though I told them I just couldn't make the first leg, they canceled the return leg too, which I only found out at the airport. After two hours of arguing united would not honor their ticket. Then they tried to charge an outrageous amount for the flight I already paid for. The people at the counter and the people on the phone were of absolutely no help. United is there to screw the customer. I have ridden with them over a hundred times and they did zero for me. I will strive to never fly united ever again.
I look forward to the day they flile chapter 11.