I truly enjoy myself every time I go to Oasis. I usually just get the 60 min therapeutic massage (because it's luckily covered by my benefits). I've been going here for about 2 years for 3-4 massages a year.
Customer service on the phone can certainly be improved as those that have answered don't seem to be too interested in either their job or helping you out. But nonetheless when I get there the steam room is one of the hottest I've been in and usually I go when it's not busy. They have good amenities although I like to bring my own products.
Most of the therapists are good but some are just too light and I get shy to ask for more pressure. Whatevs, don't like to complain too much considering its Calgary. One of the best spa's I've been to is Qua in Las Vegas and i don't suppose anything in YYC can compare. Unless you have suggestions on a better place, for now, Oasis is my number one and I got the passport this year so all massages are $98!