thank you desert oasis. it's reassuring to know that there are still car repair shops that are out there that believe in customer service and honesty. malisa, who helped make the reservation and was the first person I saw this morning was very polite and helpful. they were able to help me with my 14k service for my a3. they knew exactly what was needed and told me how much and how long before they started working on it.
they also have a waiting area where I was able to log in and do some work. which was very helpful for me. I got in at 8am and got out at 8:50. real quick work. everyone I spoke with there was very polite. I definitely recommend this shop and will be going back due to their honesty and overall service.
thank you guys!
-perry