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| - Not a little bit country, not a little bit rock & roll (Donnie and Marie, hollah!), and well, not at all quite corporate, Hotel Indigo has a sleek, hip vibe all around while being very comfortable and accessible to those of us who don't necessarily like staying at a larger chain hotel (Hotel Indigo is, however, part of the IHG, Intercontinental Hotel Group).
A major reason why I'm so generous with my stars here is that the bathroom mirror makes you always look good. Can I get one in my house, please? I can't emphasis enough how your whole frame of mind changes when you look into a mirror and think, "damn, my skin looks great!" whether that's at 3 in the morning or 7 in the evening (let's add on to that: wow, my eyes sparkle and do I detect a shimmer in my hair?) OK, so maybe there's some kind of hocus pocus going on in that mirror because I rarely, if ever give four stars to a hotel.
Rooms are well-appointed, the wood panel floors are nice and the bed, bedding and pillows made for a good night's sleep. It's also spacious enough, with a couch and coffee table area.
I *loved* the outdoor patio that is off the bar. There's a fire going on out there, along with heating lamps. A real treat for those of us who hail from cities where cold winters are a source of our discontent. The bar itself is comfy and nice, only complaint being that the prices are that of what you'd expect in a New York City bar (8 bucks for a Three Olives cocktail? 8-10 bucks for a glass of average wine?). Oh and that pool! It glows in different colors at night. There was a night when I sat on the patio (which overlooks it) and it was just a really cool effect. I think that the deck is a major draw to staying here. And because it's the desert, no effin' mosquitoes, so you can sit out here all night if you want.
Staff is accommodating and sweet, especially the gals who worked during the day in the bar/restaurant during the week and on Saturday. The bartenders during the week were really cool, too. Not sure why this bar closed at 11pm on a Thursday. Major bummer. I guess it's a slow time of year. I just wish they could be consistent, as the night before the bar closed at midnight (and when I asked the front desk how late the bar was open, I was told midnight).
I'm a big fan of rain showers and the water pressure was decent (until someone flushed a toilet). The hard water stains by the drain were kind of icky to have to look at...someone needs to go at the grout with a toothbrush. Also curious why they have those cards out that say they are a green hotel, but my towels were changed daily (I hung them up as directed). I can see changing out the washcloths but it's a bit excessive to change out the towels. Also worth noting that no hotel seems to practice what they preach on those cards.
One drawback to the hotel is that the gym is TINY. As in, two treadmills, two elliptical machines (one of which wasn't working) and one bike. The weight room, also tiny, has a good amount of free weights. I was thankful that Hotel Indigo didn't seem to have any other business travelers because working out in the early morning would have been impossible.
I am also not such a fan of the dreary meeting room on the fifth floor, either. What's up with that? I kept looking up at the black ceiling with exposed vents with despair, although I was hardly in a desperate situation. Not to mention, there's a lack of any natural light and ugh, I can't see anyone wanting to spend time in there, even when surrounded by the most entertaining and coolest colleagues (the Yelp CMs, of course).
Bath products are by Aveda (Rosemary mint shampoo and conditioner. Tiny bars of soap, which I'm not a fan of (shower gel, please!) and an unappealingly scented lotion. They are not generous with replenishing the products. This wouldn't be a big deal if this were not a hotel owned by the Intercontinental, but when the Westin and W replenish your products daily, you have to wonder why the Intercontinental is cutting corners in this way. If you're going to call something a "boutique" hotel, then bring on the amenities.
As others mention, if you're sensitive to noise, you might not want to stay in this hotel (or in Scottsdale). The hotel kindly provides bedside ear plugs, however.
None of the above mentions are a deal breaker though, just worth noting. I'm a fan of this hotel and look forward to staying here again in the future.
Then again, this could be just the mirror talking...
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