... I was always told "if you don't have anything good to say...." but I just have to.
In short... just moved to Toronto awhile ago and I am looking for a new Vet for my cats. I'm very close so I stopped in to get food. VERY UNFRIENDLY and because I was not a client "yet" it was like I was looked down at. Very strange feeling it was. I thought maybe it was just a bad day for their staff.... second and third time same thing. For people that are representing a company... you should be nicer to people. While having coffee in the area I would ask people that had dogs with them about vets... 3 of 3 said don't go here! WOW! All I know is walking threw the door so far. I have 2 beautiful cats. Troy is a Bengal and Melissa my Savannah. I want to pick a fantastic vet. Friendly staff means a happy place. They have their teeth and everything else done once a year and I won't be taking them here. That is for sure.
Whom ever owns this place... should have a chat with their staff when new people walk in!