I have always loved Paradise Bakery at Sky Harbor. This one needs management review. I fly out of Mesa Gateway regularly. I like to order the Chicken Caesar Salad for the plane. Done it many times over the last 7 years at Phoenix Sky Harbor. Was disappointed about what I received for my $10 at this location. It was only romaine, chicken, and big fat (hard to eat) croutons...nothing else. The box wasn't even full for the large salad. Whoever heard of a Caesar Salad without any Parmesan?! I was not offered any options to add nuts, sunflower seeds, tortilla strips, corn salsa.
https://en.m.wikipedia.org/wiki/Caesar_salad
I asked for a paper bag to carry it since I had a purse and two tote bags. The person who made the salad said "I don't have bags."
What's that about when people are lugging things on the plane?! Then when I get to my gate, there are 3 men sitting next to me eating PBakery breakfast sandwiches each with a bag. The salad cost twice what the breakfast sandwiches cost.
Earlier this year, I went there to get a Chicken Caesar as well for a 7:30am flight. The person told me, "We don't have chicken this early in the day. It doesn't get thawed until lunch hour." What's that about?! My flight is 3 1/2 hours, so I was ordering for lunch.
They get long lines before flights take off, so it's not like you can go back in line to get something corrected. I recommend a suggestion box for management to pick up on quality issues.