I purchased a groupon for a friend and I for Colon Hydrotherapy. It was my first colon cleansing so I didn't know what to expect. First, when making the appointments it took two days for someone to return my call. But we were able to get the day and time we needed. When we arrived, there was only one employee. He was very busy chatting with a woman in a therapy session. There was no one else there. We sat in the waiting area for about 30 minutes. He took us back into the room and explained how to "get hooked up" to the machine. He was very chatty and talked very fast...He came in once I was ready to start me off...he talked and talked and talked and I was ready to "release" and he wouldn't leave the room. He was kind of flighty and high strung and what was supposed to be 45 minutes ended up being a 55 minute session. He said he lost track of time. The colonic itself was very relaxing and was what my body needed. Would have been a great experience if they had more employees as the man working there "seemed" very busy and stressed. I gave 3 stars because this was my first colonic.