| rev:text
| - I used this service last weekend. Well, I actually booked the service with Dream Night Limo, but somehow got handed off by them to EVK Limo. The experience was horrible.
The driver called me a couple hours early not knowing anything about the booking. I told him the details. He showed up an hour early and parked the limo illegally in front of my building at a stop sign, where there is no parking. I called him and told him he is not able to park there and reminded him that the booking isn't for another hour. He drove away and called again a few minutes later, asking me where there is an LCBO nearby because he wants to buy some liquor. He specified the Beer Store wouldn't work because he needs liquor. I said I didn't think any liquor stores were open that late on a Saturday.
At that point, there was some concern about drunk driving. He did return as scheduled. We had a handful of girls in the limo and a few friends who were driving behind us in their own car. We were getting tossed around in the back of the limo a bit, but got really concerned when our friends starting calling us and telling us the car is swerving, straddling lanes, and that other cars are honking and flashing lights at him, but the driver is not pulling into a single lane.
When we finally arrived downtown, he missed the destination by a couple blocks and let us out a ways away from our destination. I texted and called the phone number he gave me. I spoke to a woman who was very nice and calm and assured me everything would be taken care of and we would have a safe driver for the way home, as long as I paid. As soon as I paid, the whole attitude changed. I was then told we wouldn't have another driver. We could only get the same driver. None of the girls felt comfortable getting back in the car with him for the ride home. We ended up having to take several ubers home, and it was a very upsetting situation.
I contacted the company afterwards and explained the situation. I even explained that we have video taken of the limo driving erratically, straddling lanes and swerving between lanes on the highway. Our friends in the car behind us started video taping after they realized it wasn't improving and other drivers were getting concerned, flashing and honking. The company is ignoring me.
This sort of unsafe behaviour and putting people's lives at risk is not acceptable conduct for a professional organization. We only received half the service we paid for, and the service that we did receive made everyone feel that our lives, as well as those of other drivers on the road, were in danger.
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