Kayla was like a ninja in here today: the store was busy for the entire 35 mins I was there and everyone had tons of tough questions which she answered super knowledgeably. (Having three pets of her own is definitely to our benefit.) Before I popped in I'd spent about three hours online searching for what I needed but found better versions of all four items - including an awesome wool cat bed - in stock and at better prices! Next time I'll just come here. They also have the best cat toys, natural litter and real quality food. And I have no doubt they could also order stuff in for me if I needed something more custom.