I knew it was a good sign that this place was filled with Chinese people and we were the only caucasians who weren't with an Asian friend. We went for lunch and had the box meal (rice + 3 buffet items). There were no labels on the bins, but the server behind the counter patiently explained the items I pointed to. There is also a complete menu you can order from, and we got lo mein for the kids.
They have scallion pancake! Why is this so hard to find in Chinese restaurants in Charlotte? I should have ordered two.
My only complaint is that there could have been half as much grease in the food, but I thought it was tasty and a great value.
The grocery store is a cultural experience, and I highly recommend browsing, especially if you've never been to an Asian grocery before.