This has been a terrible renting experience. they never answer the phone and it takes about 6 phone calls to get anyone to call you back. they don't have an emergency line for things like the water being cut off for 2 days on the weekend. it took 3 trips out to get one thing fixed. they do absolutely no maintenance or updating. then they have no confidentiality when you ask a question. I own 2 properties as well and i can say i would never ever let them come close to mananging any property of mine. then they raised the rent for just yearly renewal when they haven't helped or fixed anything we asked in a timely manner. AWEFUL