Being a relatively new hospital in the deep SE corner of Calgary, this hospital isn't as busy as those more central in the city. I've had to make a couple of trips to the emergency room, and have received excellent care every time. All of the staff were very friendly and warm - did their jobs to ensure that those who were in more pain were seen first, but still communicated with me while I was waiting. The hospital is spotless, and parking is thankfully not a nightmare.