We've been to Jack Astor's lots of times. In fact....we were at the down town location last week and had a great experience.
Tonight....not so much.
Came to the Progress Ave. Location.
Seated right away, we identified ourselves as a fun table by joking with the hostess. Either the hostess and the wait-staff don't talk or he didn't care. Seated at 8:40 as was written on our cool brown paper tablecloth (nice idea and time checked right). We coloured in our pictures on the table with supplied crayons further identifying ourselves as a fun table. Our server mumbled his name in introduction with his hands full....asking for drinks and saying he'd be right back with them.
8:50 the drinks come and he indifferently took our order.
22 minutes later our food comes by way of two other servers.
Our waiter comes by and says "You need anything? "
Wow....seemed to be friendly with the two tables around us....but nothing for us.
After we had clearly not been eating for some time, he was clearing some excess plates from another table (not ours) when he stopped at our table to spend some time piling dishes together precariously near me (guessing he didn't want to come back again). Asking if we would like dessert I told him we were done. 10 minutes later he came by and I asked for the bill.
Left a bad tip and I don't feel bad for it.
I'd leave his name (which we found out when we got the bill) but I think it's up to management to deal with their wait-staff as they are ultimately responsible.
Will not be back to this location.