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| - So as an update....KNC found some way to have my negative review deleted. It was probably the reference to the excellent contractor that removed KNC's unacceptable work and made the repairs correctly, or perhaps it was my email link to view pictures of KNC's "repairs" so the viewer could decide for themselves. I only posted the contractor's information because KNC claimed they weren't licensed and "didn't exist." They do exist. They were great. KNC wasn't. No problem, I'll remove those references and repost my original review. Here it is:
WOW!! This just gets better and better! Not only does KNC Contracting perform unacceptable work (in my opinion), they are also willing to create an alternate reality in response to an honest review. What exactly did I lie about? The statement that I never signed a contract because my insurance company set me up with you (in retrospect, that should have been a huge red flag)? The statement that your employees showed up unannounced? The statement that your employees jumped my locked gate to perform work (because I didn't know they were coming despite my requests for notification)? The statement that, on the one occasion they did show up when I was actually home, they had to borrow my ladder and hand tools to complete roofing work? The statement that KNC's unacceptable work had to be replaced? The statement that I refused to pay for unacceptable work? The statement that I never met or spoke with you, that you have never been to my home, but you testified to events for which you were never even present? But you call me a liar???
In my opinion, it seems that the only thing KNC is actually good at constructing is a story to justify its actions. I realize you're terribly concerned about a poor review, but seriously, your condescending reply is hilarious. The single thing the "legal system" (small claims court) confirmed was that KNC worked on my roof. That's it. I never disputed that - only that the work was so bad I refused to pay for it. There was no decision on the quality of the work. That will be up to the Registrar of Contractors to decide (complaint issued). Most contractors would have admitted their repairs were unacceptable work and moved on. But not KNC. I hope it was worth it. It was never about the money - it was about unacceptable repairs for which I had to pay an unrelated contractor to remove and replace. Through your testimony related to events for which you had no part, you won the small claims case. Congratulations. You've now been paid in full.
Now you can get back to those 2,500 - 3,500 jobs you claim to perform each year (you do realize that's between 7 and 9 jobs per day, every day of the week, every week of the year don't you?). Man you guys are efficient!! Maybe that's why your employee had to borrow my tools to do the job. You can move soooo much faster without the burden of actually carrying your own equipment!!
By the way, the "unlicensed" roofing contractor you referred to is licensed, honest, and does fantastic work. Their name is DELETED. For anyone looking for excellent roofing repairs, I recommend contacting them at DELETED. DELETED will take care of your needs and stand behind their product.
As far as KNC and their work, I've set up an email to assist those who would like to see the quality of the repairs KNC performed on my roof. I'll be happy to send high resolution, detailed pictures of the job. I'll let you decide if you want to spend your hard earned dollars with KNC.
The email address is: DELETED.
As far as the $1,700, you've now been paid in full. I suggest you use the money to buy a ladder, some hand tools, a Bible (some really great suggestions on how to best deal with people), and a crash course on how to properly repair a roof.
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