rev:text
| - I highly recommend anyone reading these reviews must read this.
I am updating my review because I feel as if some of these reviews are unfair. New management has gone above and beyond to repair the train wreck to which was left for them, LESS than a year ago. I personally am a business manager so I know a thing or two about what I'm actually talking about. People have one bad experience, and rather than talking to property management, they immediately revert to bashing on social medias, such as Yelp. Communication is key, in any relations. Anytime I've had a question or issue with anything, All of the staff in the front office are not only polite and understanding, but they make sure they listen to what I have to say. My professional opinion thus far has concluded that although there still may be some bumps that need to be curved out, customer service is and always will be very important to the new staff. And being so that new management is still fixing old errors which had clearly not been attended to by previous owners, people should think before they give such a low star rating. Because once stars have been removed, the business can't ever get those back. At this point in time, to say this company has a two and a half star rating is not only insulting, but unfair by any means.
To any and all yelpers, please give your review some thought and don't fly off the handle at the smallest thing. And educated and well thought out plan of perhaps constructive criticism is a better approach. Yelp is a tool that all of us business owners rely on.
|