My AC broke close to the weekend, so I knew it was going to be hard to get anyone to come out before Monday. This company was the only one of 4 to arrive ( the first time) which is the ONLY reason they get 2 stars instead of 1. The tech that originally came out didn't fix the problem, but charged us $315 for a part we didn't need. Then it took an over 4 hours to get somebody back out, and that was only after I harassed the company and 2 other technicians for over an hour. In the meantime, my house was over 90 degrees inside with 2 sick kids. Unacceptable. The only reason I didn't call another company after the first tech left was because I already paid the company $315, so I felt obligated to make them fix the issue. In the end, I ended up paying this company $735. Called them at 130pm, 1st tech arrived at 4pm, left at 445pm, 2nd tech arrived at 9pm, left at 1015pm. The AC took a total of 30 mins to fix. I won't be using this company again.