I had this best experience with Crackers & Co Cafe this past weekend and I wasn't even there! Here's the story: I live in Los Angeles and my dad lives in Mesa. His birthday was on Saturday, but he was working a 12-hour shift that day and I hardly got to speak with him. The next morning, I called him and he said he was going to take my grandpa to Crackers for my dad's birthday breakfast. It's just the two of them in Mesa since all of us kids are here in LA. Anyway, as soon as I knew where they were going, I called ahead and spoke with the manager at Crackers and let them know it was my dad's birthday. They don't typically do this so I hope I don't get in trouble for posting this, but they let me pay for their meal ahead. The manager on the phone was so nice about it and I'm so glad he made an exception for me as it was all I could do being so far away. When my dad and grandpa arrived, they said everyone was so friendly and kind. The staff even brought him a dessert with a candle. This made my whole day & week, and my dad couldn't stop talking about it. Not only that, but he loved his breakfast! The manager and staff went above and beyond to make our day and I couldn't be more thankful. THANK YOU! Keep up the kindness :)