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  • Decided to give this place a try, they've been open for a while so I thought the "kinks" would have been worked out... I was wrong. I showed up at lunch time and the place was busy. I ordered a double with a fried egg, and regular fries and the wait began. It was was 23 minutes total, the Burger was ready in about 10 and it sat marooned on the counter, waiting for the fries. Now, plenty of fries were coming out, but none for my order. The counter staff didn't seem to really have a handle on fast casual dining. Finally someone who I assumed was the and manager notice the bags just sitting there and asked what the deal was. When he learned my order and another person, who was waiting longer was waiting he directed the staff that the next fries should go with these orders. The manager apologized and offered a $5 gift card for the inconvenience, but to compound the problem, the counter staff couldn't ring a gift card! A quick glance at the receipt for the gift card and my order showed 23 minutes to get the food. The fries were really good and hot. The burger, was not hot, but even though it was "warmish" it was good. I imagine the burger would have been really good hot. I will give it a try again, but next time I will make sure I have plenty of time to spare. I hope this was just a bad day... everyone has one now and then.
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