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| - Today Jesse and Dustin were the guys who helped me. My husband wanted me to take the car in this week and get whatever tires needed replacing done. He thought 2 of them needed replacement, but Jesse checked and said only one needed replacing.
I wasn't that happy that they didn't have either Goodyear or General for my '95 Ford Explorer, but he found something comparable, a Pathfinder. And he gave me a viable solution to replace the other 3 tires in a few months so that I can get back to having them all on the same schedule for replacement.
The place was clean and no real issues.
However, the wrong mileage was put on my receipt, which I later had Jeff, I believe, change that and send me via email a new receipt. They were off by 110,000 miles under what the actual mileage was, which was 230,000+ miles.
Had called in earlier today to set an appointment for 2:30 pm. They said they would guarantee that I would be out of there within 45 minutes, which I think it was closer to like 30 minutes. That's good, because today I was really constrained for time.
Not sure if Dustin was the guy that put the tire on, but it looks good. I told Jesse I did not want the air pressure in my other 3 tires changed, and Dustin honored this.
Though they got the mileage wrong on the receipt and didn't have the tires i wanted, I'm still giving them 5 stars. Customer service was excellent and continues to be at this location. Will keep coming back.
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