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| - This is the TERRIBLE story
I have been the restaurant since it opened. I was a regular customer taking many of my friends in University of Toronto going twice a month at least. Sometimes I had the dinner menu for lunch for treating my guests. When the restaurant opened it was the best around the downtown. I thought.
BUT! What I realized was the rice in the sushi was getting bigger, the hand rolls were getting less crispy, and the taste of the noodles was getting worse. Last time when I took 9 people on Monday lunch, the food was the worst. I was embarrassed so much but I told my friends that it might be because of Monday lunch after busy weekend.
Then today it is Canada day thus I went there with my son again with high hopes.
But when I sat on the chair the waitress, she told me her name is Hebe, whom I have seen from the first time I came, did not ask what to drink then just brought cold water.
When we ordered the food, she snatched the order sheet. When I had the sushi I could not chew a whole piece of the sushi at once because the rice was too much. I separated rice from the fish to eat easily and ate them as much as I could at once. I thought I could eat the rice with other dishes slowly.
Then the waitress took out the plate which I did not yet finish with saying "If you don't like sushi you can order the dinner for eating sashimi."
What the heck is she talking about? She thought we ordered the sushi for eating sashimi? My son and I are sushi lovers. We ordered 12 pieces of sushi for 2 people. And 2 pieces of them were egg and 1 piece was kani, which was artificial crab meat.
Thus, we had only 9 pieces of sushi made of fish for two people. We did not order sushi for eating sashimi. Sashimi is different from sushi fish as I used to have it there.
It was because I could not eat the sushi as the rice was too much to eat at once.
If I left the rice, the manager could charge me for that. But I did not finish my eating yet.
I asked her why she snatched my order sheet. Then she answered it was because she was so busy as there were only two waitresses in the restaurant although I saw three.
She told me that if I had anything to tell her, I should tell the manager. Then she came to the chefs and complained with loud voices.
What the rude waitress she was!
I was even embarrassed with her behavior: who were the customers and who should complain about the service? Is it acceptable because she was so busy that she serviced customers terribly and acted like that? Does it make sense? is the terrible service okay if the waitress was busy?
My son reminded me of the other kind waiters and waitresses we usually met before in Fushimi.
This waitress made my feeling terrible. The manager should train her how to work for the customers properly.
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