I thought I'd write this while fresh back from my experience. I work in the buildings above. I needed to get a quick threading job done. I thought I'd give it a try as it is pretty convenient. I'm always a bit nervous letting someone new thread me as sometimes they don't listen and do what they think rather than what is asked. I've been getting threaded for 15 years so I'm pretty familiar with the process.
I arrived about a half hour ago and decided that maybe I would let her thread my brows. She explained to me that she needed to remove all my makeup (in my experience this isnt an absolute). It being mid-day I told her no. I explained to her that I needed a quick clean up and that I was not too fussed about that but she refused.
I explained to her that this was too difficult for a quick pop in and I would just go somewhere else that would do what I asked. (Thank God she didn't touch my brows)
She went off the rails - got very upset, making inappropriate comments - very rude, almost yelling- so much so that the front desk person apologized. Clearly an angry woman in general. This didnt need to be a big deal. When I asked who the manger was, another girl pointed to a girl with 'deer in the headlights' eyes who shrugged. Way to much trouble for something so simple.
Yelpers and anyone else listening - steer clear of this place - its not worth the hassle.