I grew up around construction and am used to the expected runaround you get when you're getting quotes and estimates from contractors. When I first talked to Ryan, I assumed he was a "phone" person because he was so nice and responsive. Little did I know he was the owner of the company! He came out and gave me an honest bid, in fact they gave several options and after talking with them I went with the option I felt was the best for my situation. They came out and worked on my roof, fixing the issues and even going above and beyond what I expected. I have to say, the materials they use , aka their "membrane" material, looks brand new after two years and I expect to last 2-3 times longer than the typical elastomeric material most roofers use.
Ryan and his crew exemplify what it means to have great customer service, quick response and a company that 100% stands by their work and personnel. I had questions a year and a half later and Ryan called me back and personally answered my questions. You would be doing yourself a huge disservice if you do not call them first.