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  • Let me say this I never envisioned that a United States Postal Service would have such poor service. As somebody who has traveled throughout the world and previously complained about the Postal Service available in places such as India and else where I truly thought I had seen the worst customer service in other areas of the world. Imagine my surprise when I encountered this particular USPS post office location. I have had packages tracked to the post office which have gone missing and I am not able to ascertain where they went but they have been tracked the post office. the extremely rude and uncooperative customer service present is i fathomable especially by Margaret Stuart one of the supervisors at this particular facility. The lack of professionalism has been mind-boggling. On a regular basis I have had packages disappear or returned to sender for no explained rational reason. I have also experienced having other people's packages put in my mailbox and vice a versa. I have had my mail open such as letters with money orders coming as gifts opened with no reason provided. Several occasions I've had my PO Box closed as a result of a error on the part of the clerk who was renewing my PO Box. And you guessed it the supervisor at the post office require me to pay a late fee and reopen new PO Box fee even though it was their error. I have complain but I have never been able to actually speak with the stationmaster nor have I been able to secure any reasonable effective follow up from the out-of-state consumer affairs. I have spoken to other patrons of this post office in the lobby and discovered that my experience has very much been mirrored with other individuals as well. My mother has sent some magazine subscriptions for my son which have been unexplainably returned to sender despite having his name on my PO Box and the correct address on the subscription. I receive monthly medical prescriptions from a pharmacy in Scottsdale. The prescription is tractor to the post office and this post office has managed to lose three different orders . As a result of this occurring in the pharmacy has elected to pay for shipping with UPS so as to avoid this issue .If you have the ability to take your business elsewhere I would highly recommend it you will be nothing but dissatisfied if you use the services at this post office I have good reason to believe that their employees were stealing the mail at the post office as well is after a customer complains about their missing packages there is a likelihood of vindictive retaliation that occurs as such my mailbox was closed on several occasions for no explainable reason
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