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| - Having lived in Camden Palisades for 9 yrs I have a vast knowledge of the complex/office staff. Weeks after signing my 6th lease they moved a mentally ill tweeker & her hyper active kid above me. Nothing short of a nightmare, banging all day & pounding all night w/ no peace. Took me 5 nightmarish months to find another suitable place to live. At the time I had a 14 yr old dog who couldn't do stairs & after living in the MESS I was now in I would never live below someone again.
Phase 2 is ignored by the office. If something goes wrong the only way they know is if a tenant calls. They tell you the area is walked by a leasing agent but this is not true & hasn't been for yrs. The only time you see a leasing Agent in Phase 2 is to show an apt. They're helpful when you're leasing, not so much once you've signed on the dotted line.
At one point the office had to print out a letter asking people in my building not to throw cigarette butts over their balcony. It was only my upstairs neighbor doing this. Did they ever check the area to see if the problem was solved? Of course not. If they had even bothered to once walk by the area they would have seen 30-50 butts lying there. But again, they're lazy & there is no follow-up at Camden. Daily I had to throw cigarette butts off my balcony, & wipe ashes off on my outdoor chairs. For someone who doesn't smoke this was DISGUSTING. Hey Amy? Walk over there TODAY & see the repulsive amount of butts lying there, that you are doing nothing about. Thanks.
There is dog poop everywhere. This is not necessarily the office's fault, they do their part w/ doggie stations. People do not pick up, or put their dogs on leashes. The office never walks this area so violations are never given out. Management says there is a company that comes weekly to pick up the poop but the most I have seen them is once a month. The next day poop is everywhere again. If you have kids don't let them play in the grass, it's nasty.
''Fees'' are high. Base rent is not too bad but once you add in pet rent ($25 per pet-only the high end apts are charging this much, Palisades is not high end), required cable, a water bill that can run as high as $70 & mgment fee you are paying WAY too much for an old apt in a bad part of time. New tenants coming in will pay much less than current ones.
The area is bad. Since Michael's & Vons closed down the whole area seems depressed. The strip mall near Tropicana houses the homeless & there is a ghetto Walmart directly behind (not safe at night). A lot of drug dealers makes Palisades (& nearby extra-nasty Canyon Willows) their home. The complex advertises itself as ''gated'' and ''night security patrolled'' but this gets a little tricky as gates are open all the time (or broken) & there is one security patrol for several complexes.
Crime is bad. They recently started installing 3 inch screws when a bunch of apt doors were broken into by being kicked in. They have promised more lights in Phase 1 for over a year now. The area is insane dark at night & not safe. Amy has 4531 excuses why there are no lights but the fact remains that the area is dark & unsafe.
Amy has no idea how to manage. She has her staff totally dependent on her. 90% of the questions you ask you will get a 'I'll have to ask Amy.' which would be fine if Amy didn't take vacations often. I needed to speak only to Amy on several occasions only to be told she was on vacation. Then 2 weeks later I'd hear the same thing. A month later, the same. (when I questioned this I got snapped at) So if the ONLY person who can help you is Amy, & she's constantly out of the office or on vacation you are out of luck. Josh is completely ineffectual & most of the information he gives you is just plain wrong. Precious is pretty much a joke as the assistant manager & in my 9 yrs of being at Camden she is easily the worst in this position. Erika was amazing, she knew her job backwards & forwards & was always friendly, & unbelievably helpful. Unfortunately she is also gone.
I walked into the office one day to see Amy lying on a couch in the area where residents are able to watch TV. She was curled up in the fetal position & when I asked what she was doing she snapped back at me ''TRYING to watch TV!'' then motioned to 2 kids who were quietly playing checkers at a nearby table. Amy is unprofessional. You never know which ''Amy'' you'll get when you go down to the office. Is she ill today? Is she in a bad mood today? Is she nice today? 50 Shades of Amy is more like it. And because the office staff cannot handle small things on their own you are sent to Amy often.
It took 5 mnths of a living nightmare & cost me over $3,000 to move, but I'm glad to be out of the 'Camden Clutch' & for the many reasons I've listed above I would not recommend them. Unfortunately the SE area of Vegas is pretty much done, but you can look at Green Valley (loads of well priced condos) & your $$ will get you a nicer, & a safer place to live.
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