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  • Great drink selection, but employees need better training as to answering phones and giving specific information. I asked a young white gentlemen (won't say his name) for backwood cigars and said yes; we have 4 different flavors in stock; so I went to the store. Only to be told by the front cashiers that they don't have backwood cigars, and I called the store number and they answered so I wanted to know who picked up the phone when I asked if they have backwoods. Then the white gentlemen finally showed up and said, " yeah we have backwoods follow me" after I was looking for the backwood cigars for a good 25 mins going up and down the cigar sections. So he brought me to the back and he showed me his backwood selection, which was alcohol. (And once he showed me it was alcohol, I was very disappointed because he knew I was talking about cigars but he just wanted to cover his ass by saying yes we had "backwoods") All in all, a waste of 40 mins and the employees needs improvement with communication skills.
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